AirTran Airways vs American Airlines

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AirTran Airways

Transport
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $33.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
  • Great ticket price 1

Customers don't like

  • Misplaced or lost luggage1

Products by AirTran Airways

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  • 2 ISSUES RESOLVED
  • 537 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
  • Finally getting home 7
  • Worse customer service at any level 3
  • Worst 3
  • Miles 2
  • Pricing and available flights 2

Customers don't like

  • Poor customer service25
  • Customer relations24
  • Delay after delay13
  • Lack of help resolving issues10
  • Rude attendant9

Products by American Airlines

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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