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Airtkt

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 79 TOTAL REVIEWS
  • $22.6K CLAIMED LOSSES
  • $754 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast ticket booking 3
  • Easy ticket booking 3
  • Cheap fare 3
  • Customer care 2

Customers don't like

  • Worst customer service ever5
  • Long waits5
  • Long hold wait on phone4
  • Refusal of information asked for3
  • Refeused to honor ticket price2
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United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Kind and helpful flight attendants 5
  • Very nice flight attendants 4
  • In-flight service 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Terrible customer service21
  • Lack of humane treatment8
  • Treatment at the hands of united staff3
  • No customer service3
  • Lack of responce3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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