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Airtkt

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 73 TOTAL REVIEWS
  • $19.8K CLAIMED LOSSES
  • $708 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast ticket booking 2
  • Easy ticket booking 2
  • Customer care 2
  • Cheap fare 2

Customers don't like

  • Worst customer service ever4
  • Long waits4
  • Long hold wait on phone4
  • Refusal of information asked for3
  • Delivery3
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 586 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Will never use again 11
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service11
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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