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Airtkt

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 70 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $677 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Cheap fare 2
  • Customer care 2
  • Easy ticket booking 2
  • Fast ticket booking 2
  • Pathetic and the worst encounter thus far 2

Customers don't like

  • Poor service9
  • Worst customer service ever7
  • Long hold wait on phone5
  • Long waits5
  • Refusal of information asked for4
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 562 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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