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Airtkt

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 74 TOTAL REVIEWS
  • $19.8K CLAIMED LOSSES
  • $708 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast ticket booking 2
  • Easy ticket booking 2
  • Customer care 2
  • Cheap fare 2

Customers don't like

  • Worst customer service ever4
  • Long waits4
  • Long hold wait on phone4
  • Refusal of information asked for3
  • Refeused to honor ticket price2
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 371 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Site filters 1
  • Easiness 1
  • Complaint solved after i had sent out almost 400 emails 1

Customers don't like

  • Customer service7
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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