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Airtkt

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 73 TOTAL REVIEWS
  • $19.8K CLAIMED LOSSES
  • $708 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Fast ticket booking 2
  • Easy ticket booking 2
  • Customer care 2
  • Cheap fare 2

Customers don't like

  • Worst customer service ever4
  • Long waits4
  • Long hold wait on phone4
  • Refusal of information asked for3
  • Delivery3
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1862 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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