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Airtkt

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 70 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $677 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Cheap fare 2
  • Customer care 2
  • Easy ticket booking 2
  • Fast ticket booking 2
  • Pathetic and the worst encounter thus far 2

Customers don't like

  • Poor service9
  • Worst customer service ever7
  • Long hold wait on phone5
  • Long waits5
  • Refusal of information asked for4
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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1785 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Bad bad bad 10
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia42
  • Substandard service29
  • False claims28
  • Incompetent staff21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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