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Aire Serv

Household Services
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Do not honor commitment not have 2 pay if unable 2 repair 1
  • Systems to insure quality service 1
  • Trust 1

Customers don't like

  • Lack of knowledge of technician1
  • Relied more on tablet than own wits1
  • Time consuming1
  • Unable to switch from cooling and heating simultaneously1
  • Unable to troubleshoot unit to work properly in a timely manner1
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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1762 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Ability to submit service request 8
  • Easy payment 7
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service23
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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