Airbnb vs Wholesale Resort Services
- Variety of homes and prices 8
- Search filters 5
- Option of staying in a house 4
- Website ease of use 4
- Variety of homes 4
Customers don't like
- Customer service21
- Customer service attitude20
- Poor customer service16
- Business ethics8
- How they handle consumer confidence7
Products by Airbnb
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Companies are selected automatically by the algorithm.