Airbnb vs Vrbo
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Customers like
- Variety of homes and prices 8
- Search filters 5
- Whole concept 5
- Variety of homes 4
- Website ease of use 4
Customers don't like
- Customer service attitude13
- Customer service8
- Incompetence4
- Very misleading4
- Poor customer service4
Products by Airbnb
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Customers like
- Caymans 1
- Location 1
Customers don't like
- Customer service and company policies1
- Honesty1
- Instructions on how to cancel1
- Integrity1
- Service fee fraud1
Products by Vrbo
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So far I prefer VRBO over AIRBNB