Airbnb vs Vrbo
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Customers like
- Variety of homes and prices 8
- Whole concept 5
- Search filters 5
- Website ease of use 4
- Variety of homes 4
Customers don't like
- Poor customer service42
- Customer service attitude15
- Disinformation5
- Customer trust and safety issues no customer protection exists5
- Very misleading4
Products by Airbnb
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Customers like
- Location 1
- Honest company 1
- Caymans 1
Customers don't like
- Service fee fraud1
- Instructions on how to cancel1
- Honesty1
- Customer service and company policies1
- Cleanliness1
Products by Vrbo
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Discussion
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This was our first time using air bnb and I can honestly tell you it will be the last.......
There is no comparison.In four years of renting a vacation home out as an owner, I have plenty of experience with both companies.
Renting through VRBO we get twenty times as many guests as we recieve from Airbnb and Flipkey combined. VRBO is a much easier company to work with. Their employees treat you well.
Their policies are easier to deal with.VRBO also has insurance on each rental covering your home.
So far I prefer VRBO over AIRBNB