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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 666 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude13
  • Customer service8
  • Incompetence4
  • Very misleading4
  • Poor customer service4
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Vacations To Go

Travel Agencies
Has verified representatives
  • 1 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 34 TOTAL REVIEWS
  • $27.7K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • I like the service 1

Customers don't like

  • Unhelpful2
  • Always out of ice1
  • Unprofessional1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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