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Airbnb

Travel Agencies
  • 11 ISSUES RESOLVED
  • 637 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service21
  • Customer service attitude20
  • Poor customer service15
  • Business ethics8
  • How they handle consumer confidence7
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Tripadvisor

Travel Agencies
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $17.4K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Helping 9000 people for free 1

Customers don't like

  • Lack of ethics5
  • Old computer understanding of customer difficulties1
  • Ommend vayama anymore1
  • Ripoff scam lies cheat steal theft1
  • That they allow a client to only send good reviews to ta1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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