Airbnb vs Onetravel

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Airbnb

Travel Agencies
  • 8 ISSUES RESOLVED
  • 583 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude20
  • Customer service19
  • Poor customer service15
  • Business ethics8
  • Disinformation7

Products by Airbnb

No items

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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $77.3K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Cep full refund 25703621 1
  • Cheap price 1
  • Great web site 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Difficulty getting refund8
  • Dishonest5
  • Price fraud5
  • Scam data on website4
  • Trickery3

Products by Onetravel

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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