Airbnb vs Odenza Marketing

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Airbnb

Travel Agencies
  • 8 ISSUES RESOLVED
  • 582 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude20
  • Customer service19
  • Poor customer service15
  • Business ethics8
  • Disinformation7

Products by Airbnb

No items

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Odenza Marketing

Travel Agencies
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $705 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Customer service 1

Customers don't like

  • Too expensive for a free vacation2
  • Shady business practices2
  • Odenza1
  • Slow response time1
  • Process to book complicated1

Products by Odenza Marketing

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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