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Airbnb

Travel Agencies
  • 9 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Variety of homes 4
  • Whole concept 4
  • Website ease of use 3

Customers don't like

  • Customer service21
  • Customer service attitude20
  • Poor customer service16
  • Business ethics8
  • How they handle consumer confidence7
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Motel 6

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 700 TOTAL REVIEWS
  • $86.6K CLAIMED LOSSES
  • $841 AVERAGE LOSS
2.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Easy access to get on and off interstate 5
  • Location 4
  • Recepitionist 4
  • Television 4
  • New floors and most of the bathroom upgrades 3

Customers don't like

  • Customer service8
  • Whole experience5
  • Not treated as valued customer4
  • Uncleanliness4
  • Uncaring staff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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