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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 701 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude13
  • Customer service8
  • Disinformation5
  • Poor customer service4
  • Very misleading4
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Motel 6

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 803 TOTAL REVIEWS
  • $37.4K CLAIMED LOSSES
  • $337 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Easy access to get on and off interstate 6
  • Location 4
  • Recepitionist 4
  • Television 4
  • New floors and most of the bathroom upgrades 3

Customers don't like

  • Customer service5
  • Uncaring staff4
  • Entire visit3
  • Whole experience3
  • Noise and the fact that manager didnt make them stop3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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