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Airbnb

Travel Agencies
  • 13 ISSUES RESOLVED
  • 646 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service21
  • Customer service attitude20
  • Poor customer service15
  • Business ethics8
  • How they handle consumer confidence7
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Holiday Systems International

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 33 COMPANY RESPONSES
  • 43 TOTAL REVIEWS

Not enough votes to show an average rating

Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Pleasant staff for the most part 1

Customers don't like

  • Hsi marketing staff and the hsi product1
  • Inventory1
  • Way they conduct their business1
  • Website1
  • Worthless vouchers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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