FlipKey vs Airbnb
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FlipKey and Airbnb as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
FlipKey and Airbnb Overview
Airbnb was first mentioned on PissedConsumer on Mar 22, 2012 and since then this brand received 914 reviews. It is 626 reviews more than FlipKey received since Mar 29, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with FlipKey customer support team and Airbnb customer service.
FlipKey and Airbnb Consumer Ratings
According to consumer ratings and reviews, Airbnb ranks 8 points higher in the Travel category than FlipKey. People gave FlipKey 1.1 stars for Customer service criterion in Travel category and it is 61 points higher than the worst rated brand in this category. At the same time, Airbnb was rated 1.2 stars for Customer service criterion in this category and it is 64 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Airbnb has a higher rating than FlipKey. Regarding Staff criterion, consumers gave FlipKey 1.3 stars and it is 62% greater than other in category. Airbnb however was rated 1.3 stars and it is 63% greater than other in category.
FlipKey and Airbnb Rating Details
FlipKey and Airbnb Pros and Cons
- Old flipkey
- Old practices
- Ease of use of website
- Variety of homes and prices
- Whole concept
- Variety of homes
- Poor customer service
- Website
- Broken website
- Poor customer service
- Customer service attitude
- Customer trust and safety issues no customer protection exists
FlipKey and Airbnb Most Positive Reviews
FlipKey and Airbnb Most Critical Reviews
FlipKey and Airbnb Latest Reviews
FlipKey and Airbnb Products and Services
- Flipkey Property Rentals (34 reviews)
- Flipkey Property Listing (30 reviews)
- Flipkey Customer Care (24 reviews)
- Airbnb Apartment Rental (133 reviews)
- Airbnb Customer Care (106 reviews)
- Airbnb House Rental (73 reviews)
How would you compare FlipKey vs Airbnb?
If you measure professionalism, payment speed, fairness & openness, Airbnb is way better than tripadvisor / flipkey, esp. when there is a situation out of normal routine and customer service help is required.
With Airbnb, calls are answered quickly, by people speaking English well.
They usually know their stuff, and get to facts & solve any issue in a fair way quickly.
With tripadvisor / flipkey, its total opposite. Almost all their customer service personnel speak with very strong accent. (Feel like you are calling a weird place in the Middle East.) Even worse, they are not remotely interested in figuring out what happened. Instead, their hidden policy is to trick and coerce hosts to refund, even if facts are crystal clear such as a shady guest is trying to blackmail / bilk honest hosts.
These two companies are not on the same level at all. Were cancelling all our listings with tripadvisor / flipkey, for a host can easily lose thousands of dollars, due to the fact that tripadvisor / flipkey allows any shady guest to bilk from honest hosts by simply fabricating a fake complaint.
But on the other side of the coin, I guess any shady deadbeat should enjoy booking through tripadvisor / flipkey. One can move into a hosts place, spend a day or a week, use all facilities and leave without paying anything. For the only trick a bilker needs to pull, is to send an unfounded complaint saying things like property is not as expected, and tripadvisor / flipkey would hold back the payment, disregarding any cancellation policy, rental rules & facts.
So yes, Tripadvisor / flipkey for cheaters & deadbeats! Travel for free!