FlipKey vs Airbnb
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FlipKey and Airbnb as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
FlipKey and Airbnb Overview
| Total reviews | 288 | 1329 |
| Company responses | 0 | 0 |
| Issues resolved | 7 | 20 |
FlipKey and Airbnb Consumer Ratings
FlipKey and Airbnb Rating Details
FlipKey and Airbnb Pros and Cons
- Old flipkey
- Old practices
- Ease of use of website
- Variety of homes and prices
- Variety of homes
- Option of staying in a house
- Poor customer service
- Website
- Broken website
- Poor customer service
- Customer service attitude
- Disinformation
FlipKey and Airbnb Most Positive Reviews
I stayed in a rental property on June 18-23 the deposit should have been returned on July 3. I was told the owner said t...
Check-in 10/17/2014,host Frederica Derie demanding we clean shower. 10/18/ exited room, door left open purse on...
Metal railing on balcony one piece broken off of where it was soldered on and sleeper couch one end broken and springs...
This the third time i'm actually booking an apartment from airbnb. I can say airbnb did a fantastic job until today, I c...
FlipKey and Airbnb Most Critical Reviews
I list with flipkey and can only say that there is a *** in charge.
Their system is a complete mess and customer care is...
what a shambles! Found Secret Garden in Lymington UK on 4th, reserved it, (£55 bed no breakfast plus £60 cleaning fee -...
Here is part of an email that I just now sent to a prospective tenant:
" I do apologize. Flipkey.com required a 'base...
When I rented my apt with Air B&B, there was NOTHING on the site about how using the service in NYC is illegal....
FlipKey and Airbnb Latest Reviews
I have the same story. Hold the entire cost of rental just to find out they are not avail and flipkey holds the full...
My rental was canceled. I had already put down my deposit and everything was confirmed so I sent out invitations to 7...
They called me and left a voicemail to respond to some email they supposedly sent. There is no email and I've never...
Hello,
This is part of a letter I received from the City of Chicago. I see there is a registration fee, but it shows that...
FlipKey and Airbnb Products and Services
- Flipkey Property Rentals (34 reviews)
- Flipkey Property Listing (30 reviews)
- Flipkey Vacation Package Booking (21 reviews)
- Airbnb Apartment Rental (170 reviews)
- Airbnb House Rental (75 reviews)
- Airbnb Property Rental (51 reviews)
How would you compare FlipKey vs Airbnb?
If you measure professionalism, payment speed, fairness & openness, Airbnb is way better than tripadvisor / flipkey, esp. when there is a situation out of normal routine and customer service help is required.
With Airbnb, calls are answered quickly, by people speaking English well.
They usually know their stuff, and get to facts & solve any issue in a fair way quickly.
With tripadvisor / flipkey, its total opposite. Almost all their customer service personnel speak with very strong accent. (Feel like you are calling a weird place in the Middle East.) Even worse, they are not remotely interested in figuring out what happened. Instead, their hidden policy is to trick and coerce hosts to refund, even if facts are crystal clear such as a shady guest is trying to blackmail / bilk honest hosts.
These two companies are not on the same level at all. Were cancelling all our listings with tripadvisor / flipkey, for a host can easily lose thousands of dollars, due to the fact that tripadvisor / flipkey allows any shady guest to bilk from honest hosts by simply fabricating a fake complaint.
But on the other side of the coin, I guess any shady deadbeat should enjoy booking through tripadvisor / flipkey. One can move into a hosts place, spend a day or a week, use all facilities and leave without paying anything. For the only trick a bilker needs to pull, is to send an unfounded complaint saying things like property is not as expected, and tripadvisor / flipkey would hold back the payment, disregarding any cancellation policy, rental rules & facts.
So yes, Tripadvisor / flipkey for cheaters & deadbeats! Travel for free!