Start a new comparison
Delete

Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude13
  • Poor customer service12
  • Disinformation5
  • Suspicious data gathering4
  • Very misleading4
Delete

Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Customer service4
  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Trying to charge inappropriate fees2
  • Eventual scam2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel