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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Variety of homes and prices 8
  • Whole concept 5
  • Search filters 5
  • Website ease of use 4
  • Variety of homes 4

Customers don't like

  • Poor customer service13
  • Customer service attitude13
  • Disinformation5
  • Very misleading4
  • Suspicious data gathering4
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Exploretrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $38.1K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Original ticket was affordable 3
  • Website 1
  • Good price 1

Customers don't like

  • Thieves and liers6
  • Customer service5
  • Service3
  • Lied to me3
  • Will never use2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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