Start a new comparison
Delete

Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 656 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service21
  • Customer service attitude20
  • Poor customer service16
  • Business ethics8
  • How they handle consumer confidence7
Delete

ExploreTrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $60K AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Good price 1
  • Original ticket was affordable 1
  • Website 1

Customers don't like

  • Customer service7
  • Will never use4
  • Refused refund3
  • Thieves and liers3
  • Service3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.