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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 690 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude13
  • Customer service8
  • Incompetence4
  • Very misleading4
  • Poor customer service4
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Craigslist

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $33.7K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Free 3
  • Will wait and see 3

Customers don't like

  • Disappeared with the money2
  • Flagged posts cannot be deleted by posting person1
  • His integrity or manner of service or follow thru1
  • Had to hire someone else to undo what he did1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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