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Airbnb

Travel Agencies
  • 11 ISSUES RESOLVED
  • 640 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service21
  • Customer service attitude20
  • Poor customer service15
  • Business ethics8
  • How they handle consumer confidence7
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Cheapfareguru

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.2
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff

No items

Customers don't like

  • False advertising for 24-7 service and poor customer service2
  • Entire experience1
  • Entire experience cheap was too good to be true1
  • For poor service and response1
  • Poor and unreliable customer service and reliability1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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