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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Variety of homes and prices 8
  • Whole concept 5
  • Search filters 5
  • Website ease of use 4
  • Variety of homes 4

Customers don't like

  • Poor customer service13
  • Customer service attitude13
  • Disinformation5
  • Very misleading4
  • Suspicious data gathering4
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Cheap Caribbean

Travel Agencies
  • 1 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $63.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Initial deal 4
  • Resort 1
  • Prices and most resorts 1
  • Price for the trip was cheap 1
  • Most of the vacatioin 1

Customers don't like

  • Unprofession conduct of staff3
  • Abandoned at resort3
  • Customer service2
  • Slow service1
  • Refused refund1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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