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Airbnb

Travel Agencies
  • 13 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service21
  • Customer service attitude20
  • Poor customer service15
  • Business ethics8
  • How they handle consumer confidence7
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Asap Tickets

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 35 COMPANY RESPONSES
  • 52 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $624 AVERAGE LOSS
3.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Air ticket price 3
  • Prices 1
  • Service 1
  • Ticket price fits my budget 1
  • Travel agent 1

Customers don't like

  • As stated above3
  • Customer support team3
  • Attempted to scam3
  • Bate and switch on advertised prices3
  • Switched prices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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