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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Variety of homes and prices 8
  • Whole concept 5
  • Search filters 5
  • Website ease of use 4
  • Variety of homes 4

Customers don't like

  • Poor customer service13
  • Customer service attitude13
  • Disinformation5
  • Very misleading4
  • Suspicious data gathering4
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Asap Tickets

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 57 COMPANY RESPONSES
  • 81 TOTAL REVIEWS
  • $10.1K CLAIMED LOSSES
  • $595 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Air ticket price 3
  • Service 2
  • Travel agent 1
  • Ticket price fits my budget 1
  • This company is fraud 1

Customers don't like

  • Switched prices2
  • Inconsistency with what cs said2
  • Company sales tactics2
  • Attempted to scam2
  • As stated above2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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