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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 688 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude13
  • Customer service8
  • Incompetence4
  • Very misleading4
  • Poor customer service4
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American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 328 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • Road service when i used it 3
  • Offer necessary services for people driving their vehicles 2
  • Garage people are excellent 1
  • Tow driver 1
  • Polite people 1

Customers don't like

  • Delay and rude denial of the claim5
  • Assistance not provided3
  • Fraud3
  • Irresponsibilty3
  • Run around and lies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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