Airbnb vs American Automobile Association

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Airbnb

Travel Agencies
  • 8 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Variety of homes and prices 8
  • Search filters 5
  • Whole concept 5
  • Variety of homes 4
  • Website ease of use 4

Customers don't like

  • Customer service attitude20
  • Customer service19
  • Poor customer service15
  • Business ethics8
  • Disinformation7

Products by Airbnb

No items

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American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Road service when i used it 2
  • Garage people are excellent 1
  • Offer necessary services for people driving their vehicles 1
  • Polite people 1
  • Tow driver 1

Customers don't like

  • Unethical practices6
  • Assistance not provided6
  • False advertising6
  • Delay and rude denial of the claim5
  • Irresponsibilty4

Products by American Automobile Association

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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