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Airbnb

Travel Agencies
  • 14 ISSUES RESOLVED
  • 780 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Variety of homes and prices 8
  • Whole concept 5
  • Search filters 5
  • Website ease of use 4
  • Variety of homes 4

Customers don't like

  • Poor customer service42
  • Customer service attitude15
  • Disinformation5
  • Customer trust and safety issues no customer protection exists5
  • Very misleading4
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American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Road service when i used it 3
  • Offer necessary services for people driving their vehicles 2
  • Tow driver 1
  • Polite people 1
  • People who came to tow are excellent 1

Customers don't like

  • Delay and rude denial of the claim5
  • Fraud4
  • Irresponsibilty3
  • Assistance not provided3
  • Run around and lies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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