PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Air Optix and Alcon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Air Optix
Alcon

Air Optix and Alcon Overview

Total reviews
44
68
Company responses
0
0
Issues resolved
1
2

Alcon was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 68 reviews. It is 24 reviews more than Air Optix received since Jun 20, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Alcon customer support team than with Air Optix customer service.

Air Optix and Alcon Consumer Ratings

Rank
130 out of 565 in Medical Supplies and Equipment category
104 out of 565 in Medical Supplies and Equipment category
Product or Service Quality
117 in category
61 in category
Reliability
88 in category
82 in category
Price Affordability
72 in category
99 in category

According to consumer ratings and reviews, Alcon ranks 26 points higher in the Medical Supplies and Equipment category than Air Optix. People gave Air Optix 1.2 stars for Product or Service Quality criterion in Medical Supplies and Equipment category and it is 67 points higher than the worst rated brand in this category. At the same time, Alcon was rated 2 stars for Product or Service Quality criterion in this category and it is 123 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Alcon has a higher rating than Air Optix. Regarding Price Affordability criterion, consumers gave Air Optix 2.2 stars and it is 61% greater than other in category. Alcon however was rated 2 stars and it is 53% worse than other in category.

Air Optix and Alcon Rating Details

Product or Service Quality
1.2 (18 reviews)
2 (21 reviews)
Reviewer's quote

...I get them from Coasatal and about the same time as the box changed, the quality went down. I called and got a credit for two boxes immediately, but this keeps happening. I know what you're thinking, like me you think it's you; something you're doing, it's not...

Derek W

...I even called customer service with a quick question. I waited a few months after receiving nothing and contacted customer service. There is no record of my submission...

Aimee S
Reliability
1.3 (18 reviews)
1.4 (19 reviews)
Reviewer's quote

I’ve work contacts for years. The air optics multi focals for the last 6 or so. This batch, purchased in December are sheer *** The pain in my eyes is terrible. Even after just an hour my eyes feel like they are being rubbed with sand paper and they start draining and almost oily discharge. Yuck....

Adrianne M

They do everything thing in their power through fine print to screw good paying customers! They are horrible company and don't trust their scams!

MICHAEL F
Price Affordability
2.2 (18 reviews)
2 (19 reviews)
Reviewer's quote

...I thought that it would be much more comfortable because price is twice as the Baush and DISAPOINTMENT. They are uncomfortable and they blurry your vision, and on top of that it is difficult to get them out of the eye. Also you get constant feeling that something is in your eye...

PissedConsumer1154341

...Had I known the price point would work out the same, I would have bought the Biotrue lenses. I hold the optometrist office accountable as well for no headsup on the dishonest practices of Alcon, so I don't plan to buy through them again either..

PissedConsumer1251182

Air Optix and Alcon Pros and Cons

Pros
  • Lenses are very comfortable
  • Low price
  • Lenses
  • Rebate offer
  • Good product
  • That they offered a two hundred dollar rebate
Cons
  • Quality of product
  • Wasting my money
  • Quality
  • That the rebate offer was a scam
  • Rebate was misleading
  • Scamm rebate program

Air Optix and Alcon Most Positive Reviews

Top rated reviews
3.3

For two years in a row I have been suckered into the rebate program. The first year after my rebate failed to show up I...

5

Had an ear infection. Doctor described above medicine drops. Used only once ( 4 drops) in infected ear. Broke out with...

Air Optix and Alcon Most Critical Reviews

Lowest rated reviews
1

I have always worn contacts and I went to a new doctor and he decided to put me in air optix.. it has been a nightmare...

1

In January, I was given a prescription for these lenses, I ordered a year supply (2 six packs of monthly lenses). The...

Air Optix and Alcon Latest Reviews

Recent published reviews

HiI just try air optix lens. Not a good lens because cannot see clearly. Using freshkon and freshlooked and bausch and...

Read all 44 reviews
1

They do everything thing in their power through fine print to screw good paying customers! They are horrible company...

Read all 68 reviews

Air Optix and Alcon Products and Services

Most reviewed product and services
  • Air Optix Contact Lenses (24 reviews)
  • Air Optix Aqua Contact Lenses (14 reviews)
  • Air Optix Rebate (5 reviews)
  • Alcon Rebate (30 reviews)
  • Alcon Air Optix Contact Lenses (9 reviews)
  • Alcon Customer Care (4 reviews)