PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flighthub and Air Canada as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Flighthub
Air Canada

Flighthub and Air Canada Overview

Total reviews 944 62
Company responses 0 0
Issues resolved 3 2

Flighthub and Air Canada Consumer Ratings

Rank
79 out of 569 in Travel Agencies category
133 out of 432 in Transport category
Customer service
57 in category
85 in category
Exchange, Refund and Cancellation Policy
54 in category
101 in category
Product or Service Quality
60 in category
80 in category
Website
72 in category
105 in category

Flighthub and Air Canada Rating Details

Customer service
1.7 (496 reviews)
1.3 (21 reviews)
Reviewer's quote

...This is not a Good Customer service Company and I'll not recommend this Site to anyone Because of how fortunate I have been to go through this for 7 months and still have not gotten my Refund..

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Worst customer service ever, was a good airline years ago, now just scummy liars and cheaters. Steal your money, NO PROBLEM!..

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Exchange, Refund and Cancellation Policy
1.6 (457 reviews)
1.1 (18 reviews)
Reviewer's quote

Due to the flight was cancelled, I requested the refund since Aug 22, 2020. Final call on Oct 16 with Flighthub, the agent told me that the refund has been processed and I will get refund within 18 weeks started the application date, which is Aug 22, 2020. Now, 20 weeks passed, I did not get the...

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...I request partiial refund of the ticket I bought in November 2020..

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Product or Service Quality
1.8 (453 reviews)
1.5 (16 reviews)
Reviewer's quote

...Customer service people are pleasant on the phone but dont really care if you find a ticket or not. So really no customer service. Took me 30 min to buy the original ticket and now going on 2 weeks to try to use my travel credit before time runs out at the end of the month...

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The customer service for this company has gone into the toilet once again. They had come a long way from the old days but now they are right back to where they were or worse. So disappointed in them..

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Website
2.1 (449 reviews)
1.7 (15 reviews)
Reviewer's quote

I am trying several time to contact customer service for changing my date flying but its impossible to talk with somebody and i cannot change in the website. I have 4 air ticket from Cairo to Montréal its mining I loose my money..

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...is worse and worse, it came to a point where I decided to file a complaint (delayed flight and damaged bag), I called their number they directed me to a website . sounds simple right (nope) so after I completed all the information I submitted my complaint and received a message saying it could take up to 30 days, well 30 days passed I submitted a new issue quoting the previous case...

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Flighthub and Air Canada Pros and Cons

Pros
  • Cheap
  • Customer service
  • I hope they keep up with the kind of quality i received
  • Comfort of flight
  • Some food
  • Nice representatives
Cons
  • Customer service
  • Not willing to take responsibility
  • Off-shore call center cancellation fee extortion
  • Worst airline ever
  • Way we were treated
  • Do not fly with them

Flighthub and Air Canada Most Positive Reviews

Top rated reviews
5

I booked a flight from New York to Cancun. The process of my booking went great. I received a confirmation email within...

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No votes
5

Book a flight with Aer Lingus with FlightHub. The flight is worked by Stobart Air for the carrier. The airplane is an AT...

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No votes

Flighthub and Air Canada Most Critical Reviews

Lowest rated reviews
1

My husband and I booked a flight on the 30 january 2015 for A flight on the february 28 and a come back on mars 9. When...

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1

We bought 4 tickets for different dates, all have been dalayed and misssed the connections; it seems they like to push...

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1

Worst customer service I have ever experienced. I called ten minutes after booking to change one letter in one of the...

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1

Air Canada misplaced my son's baggage for almost two weeks. Kept getting run around of where the bag was. My son had a...

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Flighthub and Air Canada Latest Reviews

Recent published reviews
1.4

Your automated phone calls are absolute bs. There is no simple way I can reach a agent to talk about my flight being...

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No votes

I had to cancel my honeymoon due to Covid and now the super Covid strand and they are uncompromising and unwilling to re...

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1

I initially called them to have my flight dates changed after being in the phone for hours, they changed the dates...

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No votes

On December 31, 2020, I wrote a lengthy letter regarding a dispute
I was having with Air Canada, and asking for an expose...

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Flighthub and Air Canada Products and Services

Most reviewed product and services
  • Flighthub Flight Booking (459 reviews)
  • Flighthub Room Booking (4 reviews)
  • Flighthub Deal (4 reviews)
  • Air Canada Baggage Policy (9 reviews)
  • Air Canada Flight Booking (7 reviews)
  • Air Canada Flight 7630 (1 review)