Air Canada vs Expedia

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Air Canada

Transport
  • 1 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $15.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Number of Destinations
  • Comfort of flight 1
  • Some food 1

Customers don't like

  • Way we were treated3
  • Are the worst airlines ever2
  • Do not fly with them2
  • I will never fly with air canada again1
  • Lost baggage customer service1

Products by Air Canada

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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1754 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Number of Destinations
  • Price comparisons 10
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia41
  • Substandard service29
  • False claims28
  • Incompetent staff21

Products by Expedia

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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