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Air Canada

Transport
  • 1 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Number of Destinations
  • Some food 1
  • Comfort of flight 1

Customers don't like

  • Worst airline ever1
  • Way we were treated1
  • Ticket counter experience1
  • I will never fly with air canada again1
  • Do not fly with them1
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1867 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Number of Destinations
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service48
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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