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Air Canada

Transport
  • 1 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $17.6K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Some food 1
  • Comfort of flight 1

Customers don't like

  • Worst airline ever1
  • Way we were treated1
  • Ticket counter experience1
  • I will never fly with air canada again1
  • Do not fly with them1
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Cheapoair

Travel Agencies
  • 4 ISSUES RESOLVED
  • 1221 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $962 AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service26
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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