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Air Canada

Transport
  • 1 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $15.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Comfort of flight 1
  • Some food 1

Customers don't like

  • Way we were treated3
  • Are the worst airlines ever2
  • Do not fly with them2
  • I will never fly with air canada again1
  • Lost baggage customer service1
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Cheapoair

Travel Agencies
  • 1 ISSUES RESOLVED
  • 1044 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $997 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 5
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service46
  • Unhelpful phone center27
  • Outsourced call center18
  • Inconsistent charges14
  • Hidden fees8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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