Air Canada vs American Airlines
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Air Canada and American Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Air Canada and American Airlines Overview
American Airlines was first mentioned on PissedConsumer on Dec 30, 2007 and since then this brand received 783 reviews. It is 740 reviews more than Air Canada received since Jan 15, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Air Canada customer support team than with American Airlines customer service.
Air Canada and American Airlines Consumer Ratings
According to consumer ratings and reviews, Air Canada ranks 2 points higher in the Transport category than American Airlines. People gave Air Canada 1.3 stars for Customer service criterion in Transport category and it is 141 points higher than the worst rated brand in this category. At the same time, American Airlines was rated 1.3 stars for Customer service criterion in this category and it is 133 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that American Airlines has a higher rating than American Airlines. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Air Canada 1 stars and it is 59% greater than other in category. American Airlines however was rated 1.3 stars and it is 66% greater than other in category.
Air Canada and American Airlines Rating Details
Air Canada and American Airlines Pros and Cons
- Comfort of flight
- Some food
- Finally getting home
- Worse customer service at any level
- Pricing and available flights
- Worst airline ever
- Way we were treated
- Ticket counter experience
- Poor customer service
- Customer relations
- Delay after delay
Air Canada and American Airlines Most Positive Reviews
I boarded an American Airlines Embaer (small) aircraft. I am over six feet tall, and my knees were digging in to the s...
Air Canada and American Airlines Most Critical Reviews
Air Canada and American Airlines Latest Reviews
Air Canada and American Airlines Products and Services
- (9 reviews)
- (4 reviews)
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- (270 reviews)
- (84 reviews)
- (62 reviews)