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Air Berlin

Transport
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $46.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Lost luggage3
  • Customer service3
  • Bad service on board2
  • Being treated unfairly2
  • Lying to customers1
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Lufthansa

Transport
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Website
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Do not honor service commitments1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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