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Air Berlin

Transport
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $50.4K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.3
Customer service
Website
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Airline crew 1

Customers don't like

  • Customer service7
  • Lost luggage3
  • Being treated unfairly2
  • Bad service on board2
  • Lying to customers1
Delete
  • 0 ISSUES RESOLVED
  • 291 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Website
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Seats 8
  • Food 8
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service14
  • Staff2
  • Ran out of meals2
  • Delayed flight2
  • Worst customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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