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Air Berlin

Transport
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $46.9K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Website
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Customer service6
  • Being treated unfairly5
  • Lost luggage3
  • Bad service on board2
  • Being treated differently2
Delete
  • 0 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Website
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Seats 8
  • Food 6
  • Yes 4
  • In-flight service 2
  • Wifi 2

Customers don't like

  • Poor customer service11
  • Flight attendant6
  • Ran out of meals5
  • Customer service response4
  • Poor ground customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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