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Air Asia

Transport
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.8
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Business code of ethics 2
  • Price 2
  • Rip off 2
  • Services by flight attendants 2
  • Wrong info and bad customer services 2

Customers don't like

  • No customer service10
  • Poor service8
  • No refund on airline cancellation7
  • Cheaters5
  • Worst experience5
Delete
  • 2 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $96.8K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Flight was fine and the food was excellent 3
  • Cabin service 3
  • Food 2
  • Service on aircraft 2
  • Good flightthe neck 1

Customers don't like

  • Customer service16
  • Complaint follow-up13
  • Airport service8
  • Refusing compensation8
  • Delayed flight6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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