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Air Asia

Transport
  • 1 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.8
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Wrong info and bad customer services 3
  • Rip off 3
  • Services by flight attendants 3
  • Too bad 2
  • Tried to help but werent able 2

Customers don't like

  • No customer service10
  • Poor service9
  • No refund on airline cancellation7
  • Cheaters6
  • Worst experience5
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 441 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $831 AVERAGE LOSS
1.5
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • All other experiences prior to this flight 3
  • Plane did not crash 2
  • Big seats 1
  • Flight attendants are always very nice 1
  • Cheap flight 1

Customers don't like

  • Horrible customer service8
  • Poor customer service7
  • Carry-on charge6
  • Unprofessional staff6
  • Refuse to refund6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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