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Air Asia

Transport
  • 1 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.8
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Wrong info and bad customer services 3
  • Rip off 3
  • Services by flight attendants 3
  • Too bad 2
  • Tried to help but werent able 2

Customers don't like

  • No customer service10
  • Poor service9
  • No refund on airline cancellation7
  • Cheaters6
  • Worst experience5
Delete
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $57.3K AVERAGE LOSS
1.6
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Aircraft 2
  • Check in 2
  • On time 2
  • Staff at the airport 2
  • Staff on board 2

Customers don't like

  • Poor customer service8
  • Customer service7
  • Cheating4
  • Baggage arrivals at klia3
  • Refund super slow within 6 months still failed to refund2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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