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Air Asia

Transport
  • 1 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.8
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Services by flight attendants 3
  • Rip off 3
  • Business code of ethics 2
  • Tried to help but werent able 2
  • Price 2

Customers don't like

  • No refund on airline cancellation4
  • Way we were treated3
  • Worse experience3
  • Rude staff2
  • Self funding a 7 day delay2
Delete
  • 3 ISSUES RESOLVED
  • 542 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Charges4
  • Useless employees4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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