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Air Asia

Transport
  • 1 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.8
Website
Staff
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Services by flight attendants 3
  • Rip off 3
  • Tried to help but werent able 2
  • Price 2
  • Business code of ethics 2

Customers don't like

  • No refund on airline cancellation4
  • Worse experience3
  • Way we were treated3
  • Self funding a 7 day delay2
  • Rude staff2
Delete
  • 0 ISSUES RESOLVED
  • 282 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Website
Staff
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Seats 8
  • Food 8
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service8
  • Staff2
  • Ran out of meals2
  • Delayed flight2
  • Worst customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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