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Air Asia

Transport
  • 1 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.8
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Wrong info and bad customer services 3
  • Rip off 3
  • Services by flight attendants 3
  • Too bad 2
  • Tried to help but werent able 2

Customers don't like

  • No customer service10
  • Poor service9
  • No refund on airline cancellation7
  • Cheaters6
  • Worst experience5
Delete
  • 0 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Seats 8
  • Food 7
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service11
  • Flight attendant7
  • Ran out of meals6
  • Customer service response4
  • Poor ground customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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