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Air Asia

Transport
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.8
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Business code of ethics 2
  • Price 2
  • Rip off 2
  • Services by flight attendants 2
  • Wrong info and bad customer services 2

Customers don't like

  • No customer service10
  • Poor service8
  • No refund on airline cancellation7
  • Cheaters5
  • Worst experience5
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Delta Airlines

Transport
  • 0 ISSUES RESOLVED
  • 737 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Website
Staff
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Did not loose my luggage 5
  • I survived the flight 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service19
  • Bait-and-switch tactics6
  • Lack of taking responsibility6
  • Slow awkward service5
  • Staff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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