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Our website collected and compiled various consumer reviews about Aimloan and Sebonic Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
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Aimloan and Sebonic Financial Consumer Ratings
Rank
62
out of 906 in Loans and Mortgages category
87
out of 906 in Loans and Mortgages category
Interest Rate
19
in category
34
in category
Website
38
in category
58
in category
Customer service
38
in category
94
in category
Product or Service Quality
58
in category
71
in category
Aimloan and Sebonic Financial Rating Details
Interest Rate
3.2 (14 reviews)
2.8 (45 reviews)
Reviewer's quote
I originally decided to go with AIM loans because of the much lower interest rate than any of my local lenders. AIM loans called me within 15 minutes of submitting an application on 7/13/2015. I advised I was in the process of selling my current home and looking to purchase a new build...
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...At that point the finance company offed to provide me with a much different loan (very poor terms and interest rate)- sort of bait and switch. I filed a complaint with the Federal Government Consumer Finance Protection Bureau..
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Website
2.8 (13 reviews)
2.3 (44 reviews)
Reviewer's quote
Too suspicious and googled this website to find multiple complaints. It was not clear why their seemed to be truth in advertising and just who was responsible and Aim provided no explanation or assurances other than to insist they were the lowest ptice mortgage. X X X X X X X X X X X X X X X X X X...
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Sitting at the closing table right now....John Ruskin was is our Loan Officer and was on top of everything! Attorney even stated it was the lowest rate that he has seen and couldn’t believe how low the lender fees are....as a former loan officer myself I have to say that John Ruskin went over and...
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Customer service
2.2 (13 reviews)
1.5 (59 reviews)
Reviewer's quote
they have terrible customer service. unfortunately, they also have incredibly great mortgage rates. but, it comes with the cost of them being horrible to their customers...
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...Zero customer service. If you like babysitting and calling into a cs call center or if you can do the loan yourself then this is the lender for you. I've owned several homes and refinanced several times as well and this is by far the absolute worst experience I have ever had...
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Product or Service Quality
1.8 (13 reviews)
1.6 (57 reviews)
Reviewer's quote
...In my case the AIMLoan INCOMPETENT SERVICE translated to LOST of my TIME and MONEY. DO NOT TRUST THIS LENDER. ..
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At the very least, Zillow should stop marketing this product. They have this company listed as five stars and they obviously need to hear from the people that have filed complaints on this site. I wrote a negative review, and it didn't even show up on the list of comments- even though it was...
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Aimloan and Sebonic Financial Pros and Cons
Pros
Web site
Loan originator
Loan originator was patient and responsive
Interest rate
Rates
Initial response
Cons
Terrible customer service
Ethics
Underwriter
Customer service
Unprofessional
Total lack of communication
Aimloan and Sebonic Financial Most Positive Reviews
Top rated reviews
4.8
We have a number of repairs to do to the tune of $90K(Katrina damage to a 100 year old house.) Both employed, excellent...
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5
Oct 26th (Sunday) I reached out on-line to Sebonic to inquire about a loan for my new home purchase....on Nov 28th I cl...
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4.3
If I would have read all of these complaints before I applied for refinancing with AIM I probably would have been...
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5
Was worried we wouldn't meet the rate lock date, but everything went as planned and we closed on time. I do wish...
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Aimloan and Sebonic Financial Most Critical Reviews
Lowest rated reviews
1
I am only writing the truth and only the truth about this so called as they say "ethical company". I figured I could ge...
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1
After a thorough review with Keith Moore September 14 of my employment and income Sebonic ran my credit and per...
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1
AIM is a nightmare!!!! Run don't look back and stay away. We locked our rate they said we didn't need a 45 day lock....
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1
After six weeks of interminable frustration with Sebonic/Cardinal Financial, I severed all business relationships with...
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Aimloan and Sebonic Financial Latest Reviews
Recent published reviews
1.6
Run Run Run from this company. They get full points for starting the process like they are a professional run outfit, bu...
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5
Sitting at the closing table right now....John Ruskin was is our Loan Officer and was on top of everything! Attorney...
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2.4
they have terrible customer service. unfortunately, they also have incredibly great mortgage rates. but, it comes with...
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1.9
TWO MONTHS!! Rate locked for 6 weeks. Started sending in requested info. Always some problem with it so more and more in...
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Aimloan and Sebonic Financial Products and Services
Most reviewed product and services
Aimloan Mortgage
(21 reviews)
Aimloan Loan Refinance
(5 reviews)
Aimloan Loan
(3 reviews)
Sebonic Financial Mortgage
(33 reviews)
Sebonic Financial Refinance
(12 reviews)
Sebonic Financial Estimate
(5 reviews)
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