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Agoda
Travelocity

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Agoda

Agoda

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 193 TOTAL REVIEWS
Rank
137 out of 682
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    160
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    01:43
  • ISSUES RESOLVED
    2%
Top Products and Services
1.6
102 reviews
2.2
26 reviews
Travelocity

Travelocity

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 639 TOTAL REVIEWS
Rank
118 out of 682
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    32
  • SUCCESSFUL
    6%
  • AVG CALL DURATION
    01:33
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
137 reviews
1.5
47 reviews
1.6
29 reviews

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