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Agoda

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $15.7K CLAIMED LOSSES
  • $713 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Poor customer service2
  • Customer service2
  • Customer care service2
  • Worst experience in my life with a online booking hotel1
  • Unpredictable1
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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 271 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service51
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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