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Agoda

1.4
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 146 TOTAL REVIEWS
Rank
262 out of 1427
in Hotels and Resorts category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    83
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:39
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
86 reviews
2.3
23 reviews

Expedia

1.5
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1946 TOTAL REVIEWS
Rank
95 out of 639
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    09:55
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
373 reviews
1.7
119 reviews
1.6
96 reviews

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Anonymous
#1507685

The room I have booked at Aparthotel Adler in Luzern, Switzerland on 22-23 June wasn't available. I arrived at the hotel on 22 June at 2pm, and was told by the management that there is a mistake made by the Agoda website.There was no room available.After waiting for three hours I had to go back to Zurich. Very terrible and disappointing experience, especially considering that it was my first time booking with Agoda.Please kindly refund the payment you have taken for the room I have never been able to use.Sincerely, Eugenia.

Anonymous
#1316237

Dear Sir,

I booked hotel for stay 4 days at Agoda . which booking ID is 204774237 ( Voucher Attached).

I Dicuss With Mr.Manish (Mobile No. 9795568825) They Were Informed Me That Hotel Tariff Is High Compare With Your Booking Traiff So He Suggest Me For Cancel The Booking

Please Solve My Issue

With Regards

Vikash Garg

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