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Ctrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price 2
  • Outstanding 1
  • English website 1

Customers don't like

  • Poor customer service7
  • It is only good if you do not have to deal with customer service5
  • Thieves4
  • No accountability4
  • Unreliable3
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Agoda

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $16.7K CLAIMED LOSSES
  • $620 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Poor customer service3
  • Worst experience in my life with a online booking hotel2
  • Unpredictable2
  • That agoda customer service is dishonest and unprofessional2
  • I will not use agoda if i can help it2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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