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Agoda
Ctrip

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Agoda

Agoda

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 192 TOTAL REVIEWS
Rank
137 out of 682
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    147
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    01:43
  • ISSUES RESOLVED
    2%
Top Products and Services
1.6
102 reviews
2.2
26 reviews
Ctrip

Ctrip

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 81 TOTAL REVIEWS
Rank
95 out of 682
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
36 reviews
1.6
9 reviews
1
3 reviews

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