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Agoda
Booking

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Agoda

Agoda

1.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 241 TOTAL REVIEWS
Rank
129 out of 690
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    426
  • SUCCESSFUL
    26%
  • AVG CALL DURATION
    01:37
  • ISSUES RESOLVED
    3%
Top Products and Services
1.6
113 reviews
2.2
27 reviews
1
3 reviews
Booking

Booking

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 46 TOTAL REVIEWS
Rank
36 out of 694
in Travel category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    154
  • SUCCESSFUL
    5%
  • AVG CALL DURATION
    02:27
  • ISSUES RESOLVED
    5%
Top Products and Services
2.3
12 reviews
1
2 reviews
2
2 reviews

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