PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about AfroRomance and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

AfroRomance

AfroRomance

Has verified representatives
3.3
POF

POF

1.8
AfroRomance
POF

AfroRomance and POF Overview

Total reviews
109
2321
Company responses
110
0
Issues resolved
1
9

POF was first mentioned on PissedConsumer on Aug 17, 2008 and since then this brand received 2321 reviews. It is 2212 reviews more than AfroRomance received since Apr 6, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with AfroRomance customer support team than with POF customer service.

AfroRomance and POF Consumer Ratings

Rank
3 out of 232 in Dating and Social Networking category
34 out of 232 in Dating and Social Networking category
Website
14 in category
20 in category
Privacy and Data Security
14 in category
29 in category
Customer service
12 in category
39 in category

According to consumer ratings and reviews, AfroRomance ranks 31 points higher in the Dating and Social Networking category than POF. People gave AfroRomance 2.3 stars for Website criterion in Dating and Social Networking category and it is 82 points higher than the worst rated brand in this category. At the same time, POF was rated 2.1 stars for Website criterion in this category and it is 76 points higher than the worst rated brand in this category. If we look at Privacy and Data Security criterion, than we see that AfroRomance has a higher rating than POF. Regarding Customer service criterion, consumers gave AfroRomance 2 stars and it is 88% greater than other in category. POF however was rated 1.4 stars and it is 59% greater than other in category.

AfroRomance and POF Rating Details

Website
2.3 (45 reviews)
2.1 (832 reviews)
Reviewer's quote

I tried to log into my account today and it said disabled by administrator, after all the money I put into this website they locked my account without any valid reason. I contacted their chat line and was told that I logged from a fradulent Ip address so they need an ID that said afroromance on it...

Antar

...The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this...

Judy C
Privacy and Data Security
2.4 (39 reviews)
1.9 (768 reviews)
Reviewer's quote

Transalate that THIS site is willing to conduct and violate, offend, and break privacy laws over a patriotic irainian photo. As I am half irainan direct descendant I find their conduct very offensive. The matter that the customer service and admin are quick to discriminate and claim what their...

Willow

With all the selling off data, just wondering if that is their intent in demanding mobile phone numbers to enable you to continue using their program. Or with having your data hacked. I find this unethical, and will not be giving them my mobile phone number..

PissedConsumer1755891
Customer service
2 (38 reviews)
1.4 (829 reviews)
Reviewer's quote

... should be called 'black women with light skin' is as bad as if anyone were complaining about dark skinned women there, ignorant! I have never had issues with customer service until recently which leads me to believe that possibly someone not suited to the role has stepped it, I keep getting photos with nothing wrong with them and much clearer than others that I see on there rejected. I have even tried to re use photos on there that have been previously approved and used for several months and they are being rejected! So if you fin...

PissedConsumer821842

...Tried many different numbers to reach customer service, none working. Awful site, awful customer service and interface..

V S

AfroRomance and POF Pros and Cons

Pros
  • Women who placed ads
  • I need my money back
  • Has been good up till now
  • Free
  • Website
Cons
  • Pricing
  • Phishing for my personal and bank driver lic passport debit card
  • No one replies back
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

AfroRomance and POF Most Positive Reviews

Top rated reviews
5

The site is good IMO but none of the women seem to respond back. I am a genuine black male whooo is not just looking...

5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

AfroRomance and POF Most Critical Reviews

Lowest rated reviews
1

First of all the website is subpar. The small number of subscribers means potential matches are usually across country...

1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

AfroRomance and POF Latest Reviews

Recent published reviews
2

Telephone Customer Service took my request to cancel service

Read all 109 reviews
1

My account has been hacked ! I can no longer get access to my account. When I add my mobile number I get no text...

Read all 2321 reviews

AfroRomance and POF Products and Services

Most reviewed product and services
  • Afroromance Online Dating (25 reviews)
  • Afroromance Account (15 reviews)
  • Afroromance Profile (8 reviews)
  • Pof Account (903 reviews)
  • Pof Profile (327 reviews)
  • Pof Online Dating (138 reviews)