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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 46 COMPANY RESPONSES
  • 163 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Website
Customer service
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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  • 2 ISSUES RESOLVED
  • 502 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Billing Practices
Staff
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Customer service5
  • Runaround they have given me4
  • That they lied4
  • Uncaring4
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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