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Aflac

Insurance
Has verified representatives
  • 1 ISSUES RESOLVED
  • 67 COMPANY RESPONSES
  • 213 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Agent 1

Customers don't like

  • Customer service4
  • Wont contact me2
  • Very poor service2
  • Very poor2
  • No communication with policy holder about claim status2
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  • 4 ISSUES RESOLVED
  • 593 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • One rep did try to help me 6
  • Premiums ok 4
  • Actually they were polite while lying to me 4
  • Medical claims are processed easily 3
  • Extremely unhappy 3

Customers don't like

  • Customer service22
  • That they lied5
  • Runaround they have given me5
  • Worst customer service4
  • Uncaring4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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