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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 42 COMPANY RESPONSES
  • 154 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Very poor service4
  • Anything about aflac2
  • Every door to door solicitor2
  • No communication with policy holder about claim status1
  • Wont contact me1
Delete
  • 2 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • One rep did try to help me 5
  • Premiums ok 4
  • Not much 3
  • Medical claims are processed easily 2
  • Prices on marketplace 2

Customers don't like

  • Being lied to15
  • Useless customer service13
  • Customer service11
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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