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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 49 COMPANY RESPONSES
  • 167 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Website
Customer service
Billing Practices
Staff
Reliability
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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  • 6 ISSUES RESOLVED
  • 866 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $9.6K AVERAGE LOSS
1.5
Website
Customer service
Billing Practices
Staff
Reliability
  • Pleasant local agent 9
  • Agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Really bad service7
  • Unresponsive agent7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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