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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 42 COMPANY RESPONSES
  • 154 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.4
Customer service
Website
Billing Practices
Staff
Reliability
  • Agent 1

Customers don't like

  • Very poor service4
  • Anything about aflac2
  • Every door to door solicitor2
  • No communication with policy holder about claim status1
  • Wont contact me1
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  • 5 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Staff
Reliability
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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