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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 66 COMPANY RESPONSES
  • 206 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
2.1
Customer service
Website
Billing Practices
Staff
Reliability
  • Agent 1

Customers don't like

  • Customer service4
  • Wont contact me2
  • Very poor service2
  • Very poor2
  • No communication with policy holder about claim status2
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  • 7 ISSUES RESOLVED
  • 937 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $9.6K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Staff
Reliability
  • Pleasant local agent 10
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Customer service26
  • Inability to resolve claim10
  • Unresponsive agent7
  • Really bad service7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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