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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 160 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Website
Customer service
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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  • 2 ISSUES RESOLVED
  • 425 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $12.6K AVERAGE LOSS
1.4
Website
Customer service
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • Go find another insurance company quick as they do not pay 5
  • To angry to answer this 5
  • Simple to join 4
  • None 3
  • How they handeled a claim when i was hit by a progressive driver 2

Customers don't like

  • Unwilling to compromise and blamed me4
  • Customer service4
  • Lied did not care4
  • Person on phone3
  • Poor service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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