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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 49 COMPANY RESPONSES
  • 165 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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  • 1 ISSUES RESOLVED
  • 759 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $71.2K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Annoying 15
  • Amazing simplicity of there customer service 2
  • Brow beating them with my insurance know-how 2
  • Fair and easy going 2
  • Ticking them off 2

Customers don't like

  • Repeated phone calls19
  • Harassing phone calls15
  • Harassing phone calls all day15
  • False self-representation12
  • Constant phone calls10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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