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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 66 COMPANY RESPONSES
  • 206 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Customer service4
  • Wont contact me2
  • Very poor service2
  • Very poor2
  • No communication with policy holder about claim status2
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Operators who have been helpful 2
  • Response to accident 1
  • No one 1

Customers don't like

  • Customer service14
  • Not trustworthy3
  • Delay delay3
  • Being passed back and forth with no resolution3
  • Your company does not pay claims2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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