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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 160 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 250 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $17K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service5
  • Being passed back and forth with no resolution3
  • Not trustworthy2
  • Prejudice against those with mental illness2
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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