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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 53 COMPANY RESPONSES
  • 179 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy2
  • Wont contact me1
  • Very poor service1
  • Very poor1
  • No communication with policy holder about claim status1
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 434 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $14.3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Prescription drug coverage 4
  • Very little about humana 3
  • Silversneakers fitness 2
  • Doctor 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service12
  • Misleading plan coverage9
  • Health coverage5
  • Price4
  • Incorrect marketing information4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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