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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 53 COMPANY RESPONSES
  • 178 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy2
  • Wont contact me1
  • Very poor service1
  • Very poor1
  • No communication with policy holder about claim status1
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  • 1 ISSUES RESOLVED
  • 429 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Good deals 2
  • Friendly 2
  • Know what there doing 1
  • Good customer service 1
  • Are you serious 1

Customers don't like

  • Service4
  • Incompetent phone representative2
  • How they treat their customers2
  • Worse custumer service ever1
  • Unprofessional1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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